Facebook 101: A Quick Guide for Resorts

Published in Management Rights Journal September 2010 Social media is fast becoming an essential part of the marketing mix for different brands. Resorts are now integrating social networking sites into their marketing campaigns; be it to promote their product, ...

Facebook Places Officially Launches in Australia

Last week, we blogged that Facebook Places is nearing its official roll out in Australia.  Well, today we are very excited to announce that it’s finally here!For the 9 million Facebooking Australians who want to use the service, Places is available starting...

Foursquare 2.0: What’s In It For Resorts

For Foursquare, it’s out with the old and in with the new.Just last week, the social networking site introduced their new and improved version with Foursquare 2.0.  Don’t worry, this change can be beneficial for your resort.In fact, Foursquare 2.0...

Turn Happy Guests into Online Cheerleaders

It always feels good to have a happy guest.  It means that you have lived up to, or even exceeded, their expectations.As a resort manager, you can turn these happy guests into your resort’s very own online cheerleaders.  All you have to do is follow...